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Who we are

Our website address is: https://tanyawest.ca.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Last Updated: May 24, 2018

Tanya West (“Tanya West”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) describes how we collect, use, and disclose data. This Policy applies to your use of our products, services, and Website located at www.tanyawest.ca on all platforms (collectively, “Services”).

Tanya West is a Canadian company subject to the laws of Alberta, Canada. Canada may not offer a level of privacy protection as great as that offered in other jurisdictions. Since our server is located in Canada, your data may be transferred to, stored, or processed in Canada. By using our Services, you understand and consent to the collection, storage, processing, and transfer of your data to us and those third parties we share your data with as described in this Policy and our Terms of Service Agreement.

1. DEFINITIONS

a. Customer: a person or entity that is registered with Tanya West to use the Services.

b. Distribution List: a list of Subscribers and all data related to those Subscribers.

c. Personal Data: any information relating to an identified or identifiable natural person.

d. Subscriber: any person or entity on your Distribution List.

e. You: a Tanya West Customer or other person or entity who visits our Services.

2. INFORMATION WE COLLECT ABOUT YOU

We collect two kinds of information about you: (a) Personal Data; and (b) Non-Personal Data.

a. Personal Data. Personal Data is any information relating to an identified or identifiable natural person. Personal Data we may collect includes:

i. Identification and Contact Data: name, contact details;

ii. IT Information: IP address, cookie data; and

v. Personal Interests or Preferences: purchase history.

You may decline to provide Personal Data to the Services. However, some of the Personal Data we ask you to provide is mandatory for a service. If you decline to provide it, we may not be able to provide that service to you.

b. Non-Personal Data. Non-Personal Data is any information not relating to an identified or identifiable natural person. Non-Personal Data we may collect includes:

i. Browser and Device Data: IP address, device type, unique user device number, device manufacturer and model, type of browser or operating system, dates and times of use, screen resolution, plug- ins, add-ons, location, and the version of the Services you are using.

ii. Cookies and Tracking Technologies: time spent on the Services, pages visited, and email campaign performance.

iii. Aggregate Information: data about how you use the Services combined with data about how others use the Services in order to help us better develop new features and tailor the Services.

3. HOW WE USE YOUR INFORMATION

a. Personal Data. We may use your Personal Data to:

i. Provide the Services;

ii. Resolve disputes, calculate and collect fees, and troubleshoot problems;

iii. Verify your identity and the information you provide;

iv. Encourage a safe online experience and enforce our policies;

v. Customize your experience and analyze usage of, improve and measure interest in, and inform you about the Services;

vi. Provide you with information that may affect your use of the Services;

vii. Communicate marketing and promotional offers;

viii. Provide customer service, including receipts;

ix. Develop new products; and

x. Perform certain other business activities.

b. Non-Personal Data. We may use your Non-Personal Data for any purpose, including, but not limited to:

i. Measuring traffic patterns;

ii. Understanding demographics, customer interest, and other trends among users;

iii. Providing, improving, and modifying the Services; and 

iv. For promotional and marketing purposes.

4. HOW WE MAY DISCLOSE YOUR INFORMATION

a. Personal Data. We may disclose, and you consent to our disclosing of, your Personal Data to:

i. Service Providers and others who help with our business operations and assist in the delivery of our products and services including, but not limited to, application development, site hosting, maintenance, data analysis, infrastructure provision, IT services, customer service, email delivery services, payment processing, marketing, analytics, and enforcement of our Terms of Service Agreement and other agreements;

ii. Third parties in the event of a reorganization, merger, sale, debt financing of assets, joint venture, assignment, transfer, or other disposition of all or any portion of our business or assets (including in connection with any insolvency, bankruptcy, receivership, or similar proceeding);

iii. A Tanya West subsidiary, affiliate, or business partner;

iv. Other users of the site to identify you to anyone to whom you send messages or make comments through the Services;

v. Persons or entities with whom you consent to have your Personal Data shared;

vi. Third parties in order to prevent damage to our property (tangible and intangible), for safety reasons, or to collect amounts owed to us;

vii. Merchants and payment processors; and

viii. Third parties as we believe necessary or appropriate, in any manner permitted under applicable law, including laws outside your country of residence to: comply with legal process; respond to requests from public and government authorities, including public and government authorities outside your country of residence; enforce our Terms of Service Agreement and other agreements; protect our operations; protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and allow us to pursue available remedies or limit the damages that we may sustain.   

We will never sell, rent, or lease your Personal Data to a third party.

b. Non-Personal Data. We may disclose Non-Personal Data for any purpose. Remember, Non-Personal Data cannot be used to identify you or another person.

5. ADVERTISING

a. Opting out of Receiving Electronic Communications from us. If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link or by notifying us at info@tanyawest.ca. We may still send you important messages regarding administrative matters, updates, disputes, and customer service issues that are required to provide you with the Services.

b. Cookies and Other Tracking Technologies. Tanya West and its partners may use cookies and other tracking technologies such as pixels and web beacons on the Services to administer the Services, track your movements around the Services, analyze trends, serve targeted advertisements, and gather demographic information. You can control the use of cookies at the individual browser level. Our third-party partners may use cookies or other tracking technologies to provide you advertising on other sites based upon your browsing activities and interests. If you want to opt-out of interest-based advertising, please visit

http://preferences-mgr.truste.com/, or if located in the European Union, visit http://www.youronlinechoices.eu.

c. Web Beacons. When we send emails to Customers, we may use web beacons to track who opened the emails and clicked links to measure campaign performance and improve features for Customers. We also use web beacons in the emails we deliver for Customers to create reports about campaign performance and determine what actions Subscribers took.

6. DATA COLLECTED BY OUR CUSTOMERS

a. Our Relationship with Subscribers. Customers may import into the Services Personal Data they have collected from their Subscribers or other individuals. We have no direct relationship with Customers’ Subscribers or any individuals other than our Customers. Customers are responsible for making sure they have the necessary permissions for us to collect, store, and process Personal Data about Subscribers or other individuals.

A Subscriber should unsubscribe directly from a Customer’s newsletter or contact the Customer directly to change, update, or delete the Subscriber’s data. If a Subscriber contacts us, we will refer you to that Customer and support them in responding to your request if necessary.

b. Use and Transfer of Data. Consistent with this Privacy Policy, we may transfer Customer or Subscriber Personal Data to entities that help us promote, provide, or support our Services or the services of our Customers (“Service Providers”). All Service Providers agree to protect Personal Data in accordance with this Privacy Policy. We will never sell, rent, or lease Customers’ Distribution Lists.

7. PUBLIC DATA AND THIRD-PARTY SITES

a. Public Data. We may provide areas on the Services where you can publicly post information. This information may be read, collected, and used by anyone. We do not control or endorse the information posted by third-party users, are not liable for your or third-party posts to the Services, and specifically disclaim any liability resulting from such posts.

b. Third-Party Sites. Upon your consent, the Services may access third- party information through application interfaces. We may also provide links to third-party sites. When you click on links to third-party sites, you may leave the Services.

This Policy does not cover any collection, use, or disclosure by third parties through any applications, Websites, products, or services that we do NOT control or own, or any third-party features or services made available through the SERVICES. By using the SERVICES, you expressly relieve Tanya West from any and all liability arising from your use of any third-party website.

The inclusion of a link or accessibility of third-party sites does not imply endorsement of such third-party site by us. All trademarks, trade names, and logos of third parties featured on the Services belong to their respective owners.

Each merchant and third-party payment processor collects and shares your information according to its own privacy policy and terms of service. We are not responsible for the actions of third-party processors or merchants, including how such entities treat your information. You are responsible for knowing and understanding their policies and terms.

8. DATA RETENTION

We will retain your Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

9. USERS UNDER 13 YEARS OF AGE

Our Services are not directed to and we do not knowingly collect Personal Data from children under the age of 13. If we become aware that a child under the age of 13 has provided us with Personal Data, we will take steps to remove such data. If you become aware that your child has provided us with Personal Data without your consent, please contact us at info@tanyawest.ca. By using the Services, you are representing to us that you are not under the age of 13.

10. DATA SECURITY

We employ commercially reasonable security measures to protect your information; however, no system is impenetrable. If you create an account on the Services, you are responsible for protecting the security of your account, its content, and all activities that occur under the account or in connection with the Services. You must immediately notify Tanya West of any unauthorized uses of your account or any other breaches of security by emailing us at info@tanyawest.ca

Security

We use reasonable and appropriate physical, electronic, and administrative safeguards to protect personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the nature of the Personal Data and risks involved in processing that information.

Data Integrity and Purpose Limitation

We only collect Personal Data that is relevant for providing the Services. We process Personal Data in a way that is compatible with providing the Services or as otherwise authorized by you. We take reasonable steps to ensure that Personal Data is reliable for its intended use, accurate, complete, and current. 

Access to Personal Data

If you would like to review, correct, delete, or update personal data that you have previously disclosed to us, please email us at info@tanyawest.ca We may limit or deny access to Personal Data where providing such access is unreasonably burdensome, expensive.

If you are a Subscriber of one of our Customers, please contact the Customer directly with your request to access or limit the use or disclosure of your Personal Data. If you contact us, we will refer you to that Customer and support them in responding to your access request if necessary.

We need to retain certain information about you for legal and internal business reasons. We will retain your Personal Data for as long as necessary to provide you with the Services and as needed to comply with our legal obligations and enforce our agreements.

Recourse, Enforcement, and Dispute Resolution

If EU/EEA or Swiss individuals have questions or complaints about our compliance please email us as info@tanyawest.ca. 

Notice and Choice

i. The types of Personal Data we collect are described in Section 2 of this Privacy Policy.

ii. The purposes for which we collect and use Personal Data are described in Sections 3 and 4 of this Privacy Policy.

iii. The choices we offer individuals for limiting the use and disclosure of Personal Data are described in Section 5 of this Privacy Policy.

11. DO NOT TRACK DISCLOSURE

Currently, there is no industry standard for recognizing Do Not Track browser signals, so we do not respond to them.

12. CHANGES TO THIS PRIVACY POLICY

Tanya West may change this Privacy Policy at any time. The most recent version of the Privacy Policy is indicated by the “Last Updated” date at the top of the Privacy Policy. All changes are effective immediately upon posting. Please review this Privacy Policy frequently to stay updated on changes that may affect you. Your continued use of the Services signifies your continuing consent to be bound by this Privacy Policy.

13. CONTACT INFORMATION

If you have any questions about this Privacy Policy, please email us at info@tanyawest.ca

We are located in Edmonton, Alberta Canada